Return Policy We want you to be completely satisfied with your purchase. If for any reason you are not, you may return your item(s) within 14 days of delivery. Eligibility: Items must be unused, in original packaging, and in resellable condition. Custom or sale items may not be eligible unless faulty. How to Initiate a Return: Email us at returns@finostoneluxuryltd.com with your order number and reason for return. We will provide return instructions and address. Once received and inspected, a refund will be issued to your original payment method within 5-7 business days. Note: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.