1. General Information

This website is operated by Finostone Luxury Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Finostone Luxury Ltd. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions, including those additional terms and policies referenced herein.

2. Products and Orders

  • All products listed are subject to availability.

  • We reserve the right to refuse or cancel any order for any reason, including pricing or stock errors.

  • Prices are listed in GBP (£) and include VAT where applicable.

3. Payment

We accept secure payments via major credit/debit cards and other available payment gateways. Full payment must be received before your order is dispatched.

4. Shipping and Delivery

  • We ship across the UK.

  • Delivery estimates are provided but not guaranteed. Delays due to courier or external factors are not our responsibility.

  • It is the customer’s responsibility to provide correct shipping details at checkout.

5. Returns and Refunds

  • You may return items within 14 days of delivery. Items must be unused, undamaged, and in original packaging.

  • Refunds are processed once returned items are received and inspected.

  • Return shipping costs are the buyer’s responsibility unless the item is defective or sent in error.

6. Intellectual Property

All content on this website, including logos, images, product descriptions, and designs, is the intellectual property of Finostone Luxury Ltd and may not be reproduced without written permission.

7. Limitation of Liability

Finostone Luxury Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our products or website.

8. User Responsibilities

You agree not to misuse the site or interfere with its normal functioning. Any fraudulent activity or violation of these Terms may result in termination of your access.

9. Privacy

Please refer to our Privacy Policy to understand how we collect and process your personal data in accordance with UK GDPR.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be handled in the UK courts.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the site constitutes acceptance of the revised Terms.

12. Contact Us

For any questions regarding these Terms, you can contact us at:
📧 Email: info@finostoneluxuryltd.com